Support
Need help with Qabr Sync?
Email us and we'll get back to you as soon as we can. Choose a topic below so your message reaches us with the right subject line, or just write to us directly.
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Account help
Signing in, sign-in codes that don't arrive, or changing the email address on your account.
Email about your account -
Qabr and location issues
Saving a Qabr, finding it again, or location accuracy. Remember that location guidance is approximate and the Qabr photo provides the final confirmation.
Email about a Qabr or location -
Family Circle help
Invitations, what family members can see, or leaving a circle.
Email about Family Circle -
Subscription and Qabr+
Purchasing or restoring Qabr+, or questions about what it includes. Subscriptions are billed by Apple and can be cancelled in your Apple Account subscription settings.
Email about Qabr+ -
Privacy or account deletion
Ask a privacy question, request a copy of your information, or ask us to delete your account. You can also delete your account yourself in the app: Settings, then Qabr Sync Account, Manage Account, Delete Qabr Sync Account. Our Privacy Policy explains what Qabr Sync stores and why.
Request deletion or ask about privacy -
General support
Anything else: a question, a suggestion, or something that doesn't look right.
Email general support